Privacy Policy

1. Introduction

Built-Rite Box & Crate (“Built-Rite Box,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes the types of information we collect, how we use and protect it, and your rights related to that information.

By using our website (https://www.builtritebox.com) or submitting information through our contact or quote request forms, you consent to the practices described in this policy.

2. Information We Collect

We collect limited personal and business information to help us respond to customer inquiries, process quotes, and improve our website.

Information you provide directly:

• Name
  
  
• Company name
  
  
• Email address
  
  
• Phone number
  
  
• Mailing or shipping address
  
  
• Message or quote request details
  
  

Information collected automatically:

• IP address and device information
  
  
• Browser type and operating system
  
  
• Pages visited and activity on our website
  
  
• Cookies and similar tracking technologies
  
  

Third-party services:
We use tools such as Google Analytics (for traffic and performance tracking) and Mailchimp (for email marketing). These services may collect anonymized usage data in accordance with their own privacy policies.

3. How We Use Your Information

We use the information we collect to:

• Respond to quote or information requests
  
  
• Communicate with you about our products or services
  
  
• Manage and improve our website’s performance and user experience
  
  
• Send marketing or promotional emails if you have opted in (you can unsubscribe at any time)
  
  
• Comply with legal obligations and maintain business records
  
  

We do not sell, rent, or trade your personal information.

4. Data Sharing

We may share limited data only when necessary to perform business functions, such as:

• Service providers (e.g., web hosting, analytics, email delivery)
  
  
• Legal compliance (when required by law, subpoena, or court order)
  
  
• Business transfers (in the event of a merger or sale of assets)
  
  

All vendors and service providers are required to protect your data and use it only for authorized purposes.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described above, including legal, accounting, or business requirements. When data is no longer needed, it is securely deleted or anonymized.

6. Cookies & Tracking

Cookies are small text files placed on your device to enhance your browsing experience and help us analyze web traffic. You can control cookie settings through your browser preferences. Some parts of the website may not function properly if cookies are disabled.

7. Email Marketing & Opt-Out

If you subscribe to our mailing list, we may send you updates or promotional messages via Mailchimp. You may unsubscribe at any time by clicking the “unsubscribe” link in the footer of our emails or by contacting us directly at sales@builtritebox.com.

8. Data Security

We maintain administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. This includes secure servers, limited internal access, SSL encryption, and periodic system reviews.

While we strive to protect your information, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

9. Your Rights

You may:

• Request access to personal data we hold about you
  
  
• Request corrections or deletion of your personal data
  
  
• Withdraw consent for marketing communications
  
  

To exercise these rights, please contact us using the details below.

10. Children’s Privacy

Our website and services are intended for adults and businesses. We do not knowingly collect personal data from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Built-Rite Box & Crate
6885 Lincoln Way E
Wooster, OH 44691
(330) 263-0936
sales@builtritebox.com